What makes a great manager?

Google has determined what makes a manager great inside their own company. This can be a good exercise for any organisation, albeit your company can be quite different. They defined the manager quality based on 2 quantitative measures: manager performance ratings and manager feedback from Google’s annual employee survey. This data revealed that teams with great managers are happier and more productive.


What makes a great manager?

Google has an annual employee survey and performance evaluations, and this is how their team found ten common behaviours across high-scoring managers. If you want to be a great manager, you could consider the guidance below.


  1. Be a good coach.

  2. Empower teams and don’t micromanage.

  3. Create an inclusive team environment, showing concern for success and well-being.

  4. Be productive and results oriented.

  5. Be a good communicator – listen and share information.

  6. Have a clear vision / strategy for the team.

  7. Support career development and discuss performance.

  8. Have the expertise to advise the team.

  9. Collaborate.

  10. Be a strong decision maker.


Source: rework.withgoogle.com


Leadership effectiveness

Did you know only 4 kinds of behaviour account for almost 90% of leadership effectiveness? This is according to the McKinsey’s Organisational Health Index. The top leadership behaviours are based on a survey performed amid 81 diverse organisations with 7,500 to 300,000 employees, varied in terms of industry & geography.


Your performance as an effective leader can be enhanced if you adhere to these 4 behaviours, unless you’ve already ticked them.


Be supportive – inspire & build trust

Operate with strong results orientation – achieve efficiency & productivity

Seek different perspectives – improve performance

Solve problems effectively – adequately assess risks & settle conflicts